Face masks to be worn when visiting healthcare services

September 14th, 2022

Face masks are a way we can protect ourselves and others. You must wear one when visiting healthcare services. If you cannot wear a face mask you can get a Mask Exemption Pass.

Despite the end of the traffic light system, there are certain places where masks are required to be worn. People visiting the following healthcare settings must wear a mask during the time you are at that location:

  • primary care – this includes any appointments you have with community healthcare providers, such as a general practitioner (GP), practice nurse, nurse practitioner, other health professionals working within a GP setting, and Iwi and Pacific healthcare providers
  • urgent care – this includes after hours clinics and accident and emergency
  • hospitals
  • pharmacies
  • aged residential care facilities
  • disability-related residential care facilities.

This requirement does not apply to people visiting psychotherapy, counselling, or mental health and addiction service premises.

More information